Contact

The best way to get in touch with us is e-mail.

This is because we receive e-mails at the server and can act on them promptly. If you get in touch on e-mail please include your phone number, PIN, and - if enquiring about a particular bet - the bet reference number. We need this to make sure that we are speaking to the right person and to identify the right bet. Alternatively, you can confirm your e-mail address online using the Profile and Preferences options.

E-mail us at help@elitebet.co.ug and we will deal with your issue promptly.

We have a number of customer service numbers and you can call for help with specific bets, with registering, and help with using our website. You can call us on:


  • (MTN) 0771 255 313
  • (MTN) 0771 003 065
  • (Airtel/Warid) 0755 831 840

You can also call our training team on the numbers below.

  • In Kampala and Entebbe you can call Francis on 0788 514 227 or 0701 881 956
  • In Gulu, Lira, Arua and West Nile districts you can call Moses on 0704444170 or 0777708320
  • For Kampala and Western districts call Godfrey on 0787372080

We are also engaging with our clients through the latest Apps and are available on WhatsApp :)

Save us on your phone as a contact with the following number 0780 249 796 and chat away with our customer service!

0780 249 796

Also on Twitter: @elitebetUg