The best way to get in touch with us is e-mail.
This is because we receive e-mails at the server and can act on them promptly. If you get in touch on e-mail please include your phone number, PIN, and - if enquiring about a particular bet - the bet reference number. We need this to make sure that we are speaking to the right person and to identify the right bet. Alternatively, you can confirm your e-mail address online using the Profile and Preferences options.
E-mail us at email@example.com and we will deal with your issue promptly.
We have a number of customer service numbers and you can call for help with specific bets, with registering, and help with using our website. You can call us on:
- (MTN) 0771 255 313
- (MTN) 0771 003 065
- (Airtel/Warid) 0755 831 840
You can also call our training team on the numbers below.
- In Kampala and Entebbe you can call Francis on 0788 514 227 or 0701 881 956
- In Gulu, Lira, Arua and West Nile districts you can call Moses on 0704444170 or 0777708320
- For Kampala and Western districts call Godfrey on 0787372080
We are also engaging with our clients through the latest Apps and are available on WhatsApp :)
Save us on your phone as a contact with the following number 0780 249 796 and chat away with our customer service!
0780 249 796
Also on Twitter: @elitebetUg